SwiftTec Loyalty Tracking System Help

Loyalty Points

The software allows you to enable Loyalty Points for use in conjunction with the PointsLogger module. When they are enabled customers can collect and redeem loyalty points which the club have defined. Points can be collected either by a manual user-driven process or they can be automatically collected according to the amount a customer spends. Redemption of points can optionally be assign a financial value. The way loyalty points operate is set using the Admin Tool.


Defining Loyalty Point Operation

When Loyalty Points are enabled in the Admin Tool modules section a section appears in the Admin Tool where various operational features can be defined.


Loyalty Point Reports

When loyalty points are enabled additional reports are made available from the main program in a new Loyalty Points section and in the FrontGate section. You can report both points activity and member points balances.


Collecting and Redeeming Points

Points can be collected and redeemed from the FrontGate module and the PointsLogger module. There are two special commands which are enabled when the Loyalty Points are enabled, both of which are listed in the Special Barcode List report.


Option Description
ADDPOINTS This will prompt the operator for the number of points to be added to the members balance.
REDEEMPOINTS This will prompt the operator for the number of points to redeem from the members balance. If the member tries to redeem more points than are available an error message is issued.


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