SwiftTec Club Membership System Help

FrontGate Module - Overview

The SwiftTec Club Membership system includes the FrontGate module which is intended to be used in a reception or sales area. It acts like a POS (Point of Sale) system allowing goods and services to be sold to the customer.

The FrontGate module operates in different modes according what modules and features are enabled and licenced.

Logging In (Only When Licensed/Enabled)

If the operators feature has been enabled the first screen you encounter will be the operator login screen as shown below.

When you encounter this screen you should enter your operator username and password which will be assigned by your system administrator. When you successfully login you will move onto the main input screen.


Main Screen

Once the FrontGate module is running and you are logged in (if required) you will be presented with the following screen:

Here you can perform one of the following actions:

If the input is not recognised an error screen will be displayed as shown below:


If successful you will see one of the following screens which display the transaction list either with or without the associated member.

Display when a member is entered:

Display when no member is entered:


Entering Transactions

At this point you can now enter one or more transaction codes either by typing them in, pressing a function key (when mapped) or by scanning a card or barcode. As you do so the transactions appear in the list.

As you can see from the above example several barcoded goods have been added to the system, which when scanned have been charged accordingly. The charges and transaction codes can be setup the the Admin Tool Transaction Tab.


Voiding a transaction

Sometimes a transaction is entered incorrectly and needs to be voided. There are 2 options here. To void the most recent transaction (the top one on the list) simply enter the code VOID which will remove the last transaction. This can be assigned to a function key.

However you can also void a transaction by specifying its ID, so if in the above example we wanted to void the transaction ID 3 (Windscreen Wash) we would enter VOID:3. This would result in the following:

where we can see that the transaction ID 2 has been removed from the list.


Accepting Payment

When all transactions have been entered you need to enter a payment type to complete the transaction. This can be one of the following:

Once you have enter the payment details you will be prompted to accept the sale.

At this point you must enter your acceptance as YES or NO. If you enter NO the entire sale will be cancelled. To go back and amend the sale press ESC.

When you accept the sale the following actions take place:


Cancelling Actions

At any time a entry can be cancelled by pressing the Esc key. This will progressively return the user to the previous level of entry.


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